/* ============================================================
   Bianco Chat — Operator Panel CSS
   Design system: Orderoom Checks
   ============================================================ */

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

:root {
  --bg: #F5F4EF; --surface: #FFFFFF;
  --border: #E8E6E0; --border-soft: #F0EEE8;
  --text: #0A0A0A; --muted: #737373; --muted-soft: #A3A3A3;
  --accent: #2563EB; --accent-hover: #1D4ED8; --accent-bg: #EFF4FE;
  --brand-gold: #B08D57;
  --ok-bg: #E7F5EC; --ok-fg: #1A7F37;
  --warn-bg: #FFF4D4; --warn-fg: #9A6700;
  --danger-bg: #FEEEEE; --danger-fg: #CF222E;
}

html, body {
  height: 100%;
  /* Кабинет — фиксированный на весь экран: прокручиваются только внутренние
     области (список, лента). Сама страница скроллиться не должна, иначе снизу
     появляется пустая полоса и композер «уезжает» при скролле. */
  overflow: hidden;
  background: var(--bg);
  font-family: "Inter", -apple-system, system-ui, sans-serif;
  color: var(--text);
  font-size: 15px;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}

/* ── Top bar ─────────────────────────────────────────────── */
.topbar {
  display: flex;
  align-items: center;
  gap: 20px;
  padding: 0 28px;
  height: 60px;
  background: var(--surface);
  border-bottom: 1px solid var(--border);
  position: fixed;
  top: 0; left: 0; right: 0;
  z-index: 100;
}

.topbar-logo {
  display: flex;
  align-items: center;
  flex-shrink: 0;
}

.topbar-logo-img {
  height: 22px;
  width: auto;
  display: block;
}

.topbar-name-group {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-right: auto;
  flex-shrink: 0;
}

.topbar-name {
  font-size: 13px;
  font-weight: 500;
  color: var(--muted);
}

.role-pill {
  background: var(--accent-bg);
  color: var(--accent);
  padding: 2px 8px;
  border-radius: 999px;
  font-size: 0.7rem;
  font-weight: 600;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  font-family: "Inter", -apple-system, system-ui, sans-serif;
  line-height: 1.6;
}

/* ── Notification toggle ──────────────────────────────────── */
.notify-toggle {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 6px 12px;
  border-radius: 999px;
  border: 1px solid transparent;
  font-family: "Inter", -apple-system, system-ui, sans-serif;
  font-size: 0.78rem;
  font-weight: 500;
  line-height: 1.4;
  cursor: pointer;
  white-space: nowrap;
  flex-shrink: 0;
  transition: background 0.15s, color 0.15s, border-color 0.15s, opacity 0.15s;
  margin-left: 4px;
}

/* Granted — success green */
.notify-toggle.is-on {
  background: var(--ok-bg);
  color: var(--ok-fg);
  border-color: var(--ok-fg);
}
.notify-toggle.is-on:hover {
  background: #d4edda;
}

/* Default — accent blue (prompt to enable) */
.notify-toggle.is-prompt {
  background: var(--accent-bg);
  color: var(--accent);
  border-color: var(--accent);
}
.notify-toggle.is-prompt:hover {
  background: #dbeafe;
}

/* Denied — muted/danger */
.notify-toggle.is-blocked {
  background: var(--danger-bg);
  color: var(--danger-fg);
  border-color: var(--danger-fg);
}
.notify-toggle.is-blocked:hover {
  background: #fddede;
}

/* Hide label on very narrow screens, keep bell icon */
@media (max-width: 680px) {
  .notify-toggle #notifyToggleLabel {
    display: none;
  }
  .notify-toggle {
    padding: 6px 8px;
  }
}

/* ── Back button in conv-detail (mobile only, hidden on desktop) ── */
.conv-back-btn {
  display: none;
}

/* ── Bottom nav bar (mobile only) ────────────────────────── */
.bottom-nav {
  display: none;
}

/* ── Bottom-nav liquid blob ───────────────────────────────── */
.bnav-blob {
  display: none; /* shown only inside the mobile media query */
}

/* ── Logout button ────────────────────────────────────────── */
.logout-btn {
  display: inline-flex;
  align-items: center;
  padding: 6px 12px;
  border-radius: 999px;
  border: 1px solid var(--border);
  font-family: "Inter", -apple-system, system-ui, sans-serif;
  font-size: 0.8rem;
  font-weight: 500;
  color: var(--muted);
  background: transparent;
  cursor: pointer;
  white-space: nowrap;
  flex-shrink: 0;
  transition: color 0.15s, border-color 0.15s, background 0.15s;
  margin-left: 12px;
}

.logout-btn:hover {
  color: var(--danger-fg);
  border-color: var(--danger-fg);
  background: var(--danger-bg);
}

/* ── Tab switcher ─────────────────────────────────────────── */
.tabs {
  display: flex;
  gap: 2px;
  background: var(--bg);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 3px;
}

.tab-btn {
  position: relative;
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 7px 18px;
  font-family: "Inter", -apple-system, system-ui, sans-serif;
  font-size: 13px;
  font-weight: 500;
  color: var(--muted);
  background: transparent;
  border: none;
  border-radius: 8px;
  cursor: pointer;
  transition: background 0.15s, color 0.15s;
  white-space: nowrap;
}

.tab-btn:hover {
  color: var(--text);
  background: var(--border-soft);
}

.tab-btn.active {
  background: var(--accent-bg);
  color: var(--accent);
  font-weight: 600;
}

.tab-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  background: var(--accent);
  color: #fff;
  border-radius: 9px;
  font-size: 11px;
  font-weight: 600;
  line-height: 1;
  display: none;
}

.tab-badge.visible {
  display: inline-flex;
}

/* ── Main layout ──────────────────────────────────────────── */
.main {
  margin-top: 60px;
  height: calc(100vh - 60px);
  overflow: hidden;
}

.tab-pane {
  display: none;
  height: 100%;
}

.tab-pane.active {
  display: flex;
}

/* ── Conversations tab ────────────────────────────────────── */
#tab-dialogs {
  flex-direction: row;
}

.conv-list-panel {
  width: 320px;
  flex-shrink: 0;
  border-right: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  background: var(--bg);
  overflow: hidden;
}

.conv-list-header {
  padding: 20px 20px 12px;
  font-family: "Unbounded", "Inter", sans-serif;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--muted);
  flex-shrink: 0;
}
.conv-search {
  margin: 0 16px 10px;
  padding: 8px 12px;
  border: 1px solid var(--border);
  border-radius: 10px;
  font-size: 14px;
  font-family: inherit;
  color: var(--text);
  background: var(--surface);
  outline: none;
  flex-shrink: 0;
}
.conv-search:focus {
  border-color: var(--accent);
}
.conv-search::placeholder {
  color: var(--muted);
}

.conv-list {
  flex: 1;
  overflow-y: auto;
  scrollbar-width: thin;
  scrollbar-color: var(--border) transparent;
}

.conv-item {
  padding: 14px 20px;
  border-bottom: 1px solid var(--border-soft);
  cursor: pointer;
  transition: background 0.15s, border-color 0.15s;
  display: flex;
  flex-direction: column;
  gap: 4px;
  position: relative;
}

.conv-item:hover {
  background: var(--surface);
  border-color: var(--accent);
}

.conv-item.active {
  background: var(--surface);
  border-left: 3px solid var(--accent);
  padding-left: 17px;
}

.conv-item-top {
  display: flex;
  align-items: center;
  gap: 8px;
}

.conv-item-title {
  font-weight: 600;
  font-size: 14px;
  color: var(--text);
  flex: 1;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.conv-item-time {
  font-family: "JetBrains Mono", monospace;
  font-size: 11px;
  color: var(--muted-soft);
  flex-shrink: 0;
}

.conv-item-preview {
  font-size: 13px;
  color: var(--muted);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.conv-item-url {
  font-family: "JetBrains Mono", monospace;
  font-size: 11px;
  color: var(--muted-soft);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  opacity: 0.75;
}

.unread-dot {
  width: 8px;
  height: 8px;
  background: var(--accent);
  border-radius: 50%;
  flex-shrink: 0;
  display: none;
}

.unread-dot.visible {
  display: block;
}

.conv-empty {
  padding: 40px 20px;
  text-align: center;
  color: var(--muted);
  font-size: 14px;
}

/* ── Conversation detail ──────────────────────────────────── */
.conv-detail {
  flex: 1;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  background: var(--bg);
}

.conv-detail-empty {
  flex: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--muted);
  font-size: 15px;
  flex-direction: column;
  gap: 10px;
}

.conv-detail-empty .icon {
  font-size: 32px;
  opacity: 0.35;
}

.conv-detail-header {
  padding: 16px 24px;
  border-bottom: 1px solid var(--border);
  background: var(--surface);
  flex-shrink: 0;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.conv-detail-title {
  font-family: "Unbounded", "Inter", sans-serif;
  font-weight: 700;
  font-size: 14px;
  letter-spacing: -0.02em;
  color: var(--text);
}

.conv-detail-meta {
  font-size: 12px;
  color: var(--muted);
}

/* ── BN-061: dialog transfer (assignee) row in the conversation header ── */
.conv-assign-row {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  margin-top: 2px;
}

.conv-assign-label {
  font-size: 12px;
  font-weight: 500;
  color: var(--muted);
}

.conv-assign-select {
  padding: 5px 10px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--surface);
  font: inherit;
  font-size: 12px;
  color: var(--text);
  cursor: pointer;
}

.conv-assign-take,
.conv-assign-drop {
  padding: 5px 10px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: transparent;
  font: inherit;
  font-size: 12px;
  font-weight: 600;
  color: var(--text);
  cursor: pointer;
  transition: border-color 0.15s, color 0.15s;
}

.conv-assign-take:hover {
  border-color: var(--accent);
  color: var(--accent);
}

.conv-assign-drop:hover {
  border-color: var(--danger-fg);
  color: var(--danger-fg);
}

.messages-area {
  flex: 1;
  overflow-y: auto;
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  scrollbar-width: thin;
  scrollbar-color: var(--border) transparent;
}
.messages-empty {
  margin: auto;
  max-width: 320px;
  text-align: center;
  color: var(--muted);
  font-size: 13px;
  line-height: 1.5;
}

/* ── Message bubbles ──────────────────────────────────────── */
.bubble-wrap {
  display: flex;
  flex-direction: column;
  max-width: 68%;
}

.bubble-wrap.visitor {
  align-self: flex-start;
  align-items: flex-start;
}

.bubble-wrap.operator {
  align-self: flex-end;
  align-items: flex-end;
}

.bubble-wrap.system {
  align-self: center;
  align-items: center;
  max-width: 90%;
}

.bubble {
  padding: 10px 14px;
  border-radius: 12px;
  font-size: 14px;
  line-height: 1.55;
  word-break: break-word;
  white-space: pre-wrap;   /* сохраняем переносы строк (адреса, расписание) */
}

.bubble-wrap.visitor .bubble {
  background: var(--surface);
  border: 1px solid var(--border);
  border-bottom-left-radius: 4px;
  color: var(--text);
}

.bubble-wrap.operator .bubble {
  background: var(--text);
  color: #FFFFFF;
  border-bottom-right-radius: 4px;
}

.bubble-wrap.system .bubble {
  background: var(--border-soft);
  color: var(--muted);
  font-size: 13px;
  border-radius: 8px;
  padding: 7px 12px;
  text-align: center;
  border: 1px solid var(--border);
}

/* ── BN-061: служебные события панели (system_internal) — без пузыря ── */
.msg-system {
  align-self: center;
  text-align: center;
  max-width: 90%;
  font-size: 12px;
  color: var(--muted-soft);
  padding: 2px 12px;
  margin: 2px 0;
}

/* ── BN-061: «Клиент печатает…» над композером ── */
.typing-indicator {
  padding: 0 24px 8px;
  font-size: 12px;
  font-style: italic;
  color: var(--muted);
  flex-shrink: 0;
}

.bubble-time {
  font-family: "JetBrains Mono", monospace;
  font-size: 10px;
  color: var(--muted-soft);
  margin-top: 4px;
  padding: 0 2px;
}

/* ── Reply box ────────────────────────────────────────────── */
.reply-box {
  display: flex;
  gap: 12px;
  padding: 16px 24px 20px;
  border-top: 1px solid var(--border);
  background: var(--surface);
  flex-shrink: 0;
  align-items: flex-end;
}

.composer-col {
  position: relative;
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
}

.reply-textarea {
  width: 100%;
  padding: 10px 14px;
  font-family: "Inter", -apple-system, system-ui, sans-serif;
  font-size: 14px;
  color: var(--text);
  background: var(--bg);
  border: 1px solid var(--border);
  border-radius: 10px;
  resize: none;
  outline: none;
  min-height: 42px;
  max-height: 140px;
  line-height: 1.5;
  transition: border-color 0.2s, background 0.2s, box-shadow 0.2s;
}

.reply-textarea:focus {
  border-color: var(--accent);
  background: var(--surface);
  box-shadow: 0 0 0 3px var(--accent-bg);
}

/* ── BN-061: быстрые ответы — «⚡» кнопка + выпадающий список ── */
.btn-canned {
  width: 42px;
  height: 42px;
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  line-height: 1;
  color: var(--text);
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 10px;
  cursor: pointer;
  transition: border-color 0.15s, background 0.15s;
}

.btn-canned:hover {
  border-color: var(--accent);
  background: var(--accent-bg);
}

.canned-dropdown {
  position: absolute;
  left: 0;
  right: 0;
  bottom: calc(100% + 8px);
  max-height: 260px;
  overflow-y: auto;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 12px;
  box-shadow: 0 -8px 24px rgba(0, 0, 0, 0.14);
  padding: 6px;
  z-index: 50;
  scrollbar-width: thin;
  scrollbar-color: var(--border) transparent;
}

.canned-dd-item {
  padding: 8px 10px;
  border-radius: 8px;
  cursor: pointer;
}

.canned-dd-item:hover {
  background: var(--border-soft);
}

.canned-dd-title {
  font-weight: 600;
  font-size: 13px;
  color: var(--text);
}

.canned-dd-text {
  font-size: 12px;
  color: var(--muted);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  margin-top: 2px;
}

.canned-dd-empty {
  padding: 10px;
  font-size: 13px;
  color: var(--muted-soft);
  text-align: center;
}

/* ── Смайлики — «🙂» кнопка + панель ────────────────────────── */
.btn-emoji {
  width: 42px;
  height: 42px;
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  line-height: 1;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 10px;
  cursor: pointer;
  transition: border-color 0.15s, background 0.15s;
}

.btn-emoji:hover {
  border-color: var(--accent);
  background: var(--accent-bg);
}

.emoji-bar {
  position: absolute;
  left: 0;
  right: 0;
  bottom: calc(100% + 8px);
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  justify-content: center;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 12px;
  box-shadow: 0 -8px 24px rgba(0, 0, 0, 0.14);
  padding: 10px 12px;
  z-index: 50;
}

.emoji-bar button {
  width: 40px;
  height: 40px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 22px;
  line-height: 1;
  background: transparent;
  border: 1px solid transparent;
  border-radius: 10px;
  cursor: pointer;
  transition: background 0.12s, border-color 0.12s;
}

.emoji-bar button:hover {
  background: var(--border-soft);
  border-color: var(--border);
}

.btn-send {
  padding: 10px 20px;
  font-family: "Inter", -apple-system, system-ui, sans-serif;
  font-size: 14px;
  font-weight: 600;
  color: var(--surface);
  background: var(--text);
  border: none;
  border-radius: 10px;
  cursor: pointer;
  transition: background 0.2s;
  flex-shrink: 0;
  white-space: nowrap;
}

.btn-send:hover {
  background: #222;
}

.btn-send:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

/* ── Contacts (Leads) tab ─────────────────────────────────── */
#tab-leads {
  flex-direction: column;
  overflow-y: auto;
}

.leads-container {
  width: 100%;
  max-width: 860px;
  margin: 0 auto;
  padding: 32px 32px 40px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.leads-title {
  font-family: "Unbounded", "Inter", sans-serif;
  font-size: 20px;
  font-weight: 700;
  letter-spacing: -0.02em;
  margin-bottom: 8px;
  color: var(--text);
}

.lead-card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 20px 24px;
  display: flex;
  align-items: flex-start;
  gap: 16px;
  transition: border-color 0.15s;
}

.lead-card:hover {
  border-color: var(--accent);
}

.lead-card.handled {
  opacity: 0.45;
}

.lead-info {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.lead-name {
  font-weight: 600;
  font-size: 15px;
  color: var(--text);
}

.lead-contact {
  font-size: 14px;
  color: var(--accent);
  font-weight: 500;
}

.lead-meta {
  font-family: "JetBrains Mono", monospace;
  font-size: 11px;
  color: var(--muted-soft);
  margin-top: 2px;
}

.lead-method-badge {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 12px;
  font-weight: 500;
  color: var(--accent);
  background: var(--accent-bg);
  border-radius: 6px;
  padding: 2px 8px;
  margin-top: 4px;
  align-self: flex-start;
}

.lead-note {
  font-size: 13px;
  color: var(--text);
  background: var(--bg);
  border: 1px solid var(--border-soft);
  border-radius: 8px;
  padding: 8px 12px;
  margin-top: 6px;
  line-height: 1.5;
  white-space: pre-wrap;
}

.btn-handled {
  padding: 8px 16px;
  font-family: "Inter", -apple-system, system-ui, sans-serif;
  font-size: 13px;
  font-weight: 500;
  color: var(--muted);
  background: var(--bg);
  border: 1px solid var(--border);
  border-radius: 8px;
  cursor: pointer;
  white-space: nowrap;
  flex-shrink: 0;
  transition: background 0.15s, color 0.15s, border-color 0.15s;
}

.btn-handled:hover {
  background: var(--ok-bg);
  color: var(--ok-fg);
  border-color: var(--ok-fg);
}

.handled-label {
  font-size: 13px;
  font-weight: 500;
  color: var(--ok-fg);
  background: var(--ok-bg);
  padding: 4px 10px;
  border-radius: 6px;
  flex-shrink: 0;
}

.leads-empty {
  padding: 40px 0;
  text-align: center;
  color: var(--muted);
  font-size: 15px;
}

/* ── Settings tab ─────────────────────────────────────────── */
#tab-settings {
  flex-direction: column;
  overflow-y: auto;
}

.settings-container {
  width: 100%;
  max-width: 680px;
  margin: 0 auto;
  padding: 32px 32px 40px;
  display: flex;
  flex-direction: column;
  gap: 32px;
}

.settings-title {
  font-family: "Unbounded", "Inter", sans-serif;
  font-size: 20px;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--text);
}

.settings-section {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 16px;
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.settings-section-title {
  font-family: "Unbounded", "Inter", sans-serif;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.07em;
  text-transform: uppercase;
  color: var(--muted);
}

.hours-row {
  display: flex;
  align-items: center;
  gap: 16px;
}

.hours-day-label {
  font-size: 14px;
  font-weight: 500;
  color: var(--text);
  width: 104px;
  flex-shrink: 0;
}

.hours-inputs {
  display: flex;
  align-items: center;
  gap: 8px;
  flex: 1;
}

.hours-input {
  padding: 8px 12px;
  font-family: "JetBrains Mono", monospace;
  font-size: 13px;
  color: var(--text);
  background: var(--bg);
  border: 1px solid var(--border);
  border-radius: 10px;
  outline: none;
  width: 104px;
  transition: border-color 0.2s, background 0.2s, box-shadow 0.2s;
}

.hours-input:focus {
  border-color: var(--accent);
  background: var(--surface);
  box-shadow: 0 0 0 3px var(--accent-bg);
}

.hours-sep {
  font-size: 14px;
  color: var(--muted-soft);
}

.hours-off-toggle {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-left: 8px;
}

.hours-off-toggle label {
  font-size: 13px;
  color: var(--muted);
  cursor: pointer;
}

.hours-off-toggle input[type="checkbox"] {
  accent-color: var(--accent);
  width: 16px;
  height: 16px;
  cursor: pointer;
}

.setting-field {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.setting-field label {
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.setting-field textarea,
.setting-field input[type="text"],
.setting-field input[type="number"] {
  padding: 10px 14px;
  font-family: "Inter", -apple-system, system-ui, sans-serif;
  font-size: 14px;
  color: var(--text);
  background: var(--bg);
  border: 1px solid var(--border);
  border-radius: 10px;
  outline: none;
  transition: border-color 0.2s, background 0.2s, box-shadow 0.2s;
  width: 100%;
}

.setting-field textarea {
  resize: vertical;
  min-height: 80px;
  line-height: 1.5;
}

.setting-field input:focus,
.setting-field textarea:focus {
  border-color: var(--accent);
  background: var(--surface);
  box-shadow: 0 0 0 3px var(--accent-bg);
}

.setting-toggle-row {
  display: flex;
  align-items: center;
  gap: 10px;
}

.setting-toggle-row input[type="checkbox"] {
  accent-color: var(--accent);
  width: 17px;
  height: 17px;
  flex-shrink: 0;
  cursor: pointer;
}

.setting-toggle-row label {
  font-size: 14px;
  font-weight: 500;
  color: var(--text);
  cursor: pointer;
  line-height: 1.4;
}

.btn-save {
  padding: 13px 28px;
  font-family: "Inter", -apple-system, system-ui, sans-serif;
  font-size: 15px;
  font-weight: 600;
  color: var(--surface);
  background: var(--text);
  border: none;
  border-radius: 10px;
  cursor: pointer;
  transition: background 0.2s;
  align-self: flex-start;
}

.btn-save:hover {
  background: #222;
}

.btn-save:disabled {
  opacity: 0.55;
  cursor: not-allowed;
}

.save-confirm {
  font-size: 14px;
  font-weight: 500;
  color: var(--ok-fg);
  background: var(--ok-bg);
  padding: 6px 14px;
  border-radius: 8px;
  display: none;
}

.save-confirm.visible {
  display: block;
}

/* ── BN-061: «Быстрые ответы» в Настройках ── */
.canned-settings-list {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.canned-settings-row {
  display: flex;
  gap: 10px;
  align-items: flex-start;
  padding: 12px;
  border: 1px solid var(--border-soft);
  border-radius: 10px;
  background: var(--bg);
}

.canned-settings-title {
  width: 160px;
  flex-shrink: 0;
  padding: 8px 10px;
  font: inherit;
  font-size: 13px;
  color: var(--text);
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 8px;
  outline: none;
}

.canned-settings-text {
  flex: 1;
  min-width: 0;
  padding: 8px 10px;
  font: inherit;
  font-size: 13px;
  color: var(--text);
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 8px;
  resize: vertical;
  outline: none;
}

.canned-settings-title:focus,
.canned-settings-text:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-bg);
}

.canned-settings-del {
  flex-shrink: 0;
  width: 30px;
  height: 30px;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--muted);
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 8px;
  cursor: pointer;
}

.canned-settings-del:hover {
  color: var(--danger-fg);
  border-color: var(--danger-fg);
  background: var(--danger-bg);
}

.canned-add-btn {
  align-self: flex-start;
  padding: 8px 14px;
  font-family: "Inter", -apple-system, system-ui, sans-serif;
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
  background: transparent;
  border: 1px dashed var(--border);
  border-radius: 8px;
  cursor: pointer;
}

.canned-add-btn:hover {
  border-color: var(--accent);
  color: var(--accent);
}

.canned-settings-empty {
  font-size: 13px;
  color: var(--muted-soft);
  padding: 8px 0;
}

/* ── Scrollbar ────────────────────────────────────────────── */
::-webkit-scrollbar { width: 6px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--border); border-radius: 3px; }

/* ── BN-050: lead workflow (статус + ответственный) ── */
.lead-toprow { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.lead-status-badge { font-size: 12px; font-weight: 600; padding: 3px 10px; border-radius: 999px; white-space: nowrap; }
.lead-status-badge.status-new { background: #eaf6ec; color: #1f7a35; }
.lead-status-badge.status-in_progress { background: #fff4e0; color: #9a6700; }
.lead-status-badge.status-done { background: #eceff3; color: #5b6470; }
.lead-controls { display: flex; align-items: flex-end; justify-content: space-between; gap: 14px; flex-wrap: wrap; margin-top: 14px; padding-top: 14px; border-top: 1px solid var(--border); }
.lead-assign { display: flex; flex-direction: column; gap: 5px; }
.lead-assign-label { font-size: 11px; letter-spacing: 0.04em; color: #7A7A7A; text-transform: uppercase; }
.lead-assignee-select { padding: 8px 12px; border: 1px solid var(--border); border-radius: 8px; background: var(--surface); font: inherit; font-size: 14px; color: var(--text); cursor: pointer; min-width: 180px; }
.lead-btns { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.btn-take { padding: 9px 16px; border: 1px solid var(--border); border-radius: 8px; background: transparent; font: inherit; font-size: 13px; font-weight: 600; color: var(--text); cursor: pointer; transition: border-color 0.15s ease; }
.btn-take:hover { border-color: var(--text); }
.lead-card.status-in_progress { border-left: 3px solid #e0a106; }

/* ── Mobile layout ≤900px ─────────────────────────────────── */
/* Unified with the client-card drawer breakpoint (900px, below) so
   there is no dead zone between the two: previously this block cut off
   at 768px while the card/bottom-nav switched at 900px, which left
   landscape phones (e.g. 844×390) with an overflowing, unreachable
   .tabs bar and no bottom-nav to fall back on. */
@media (max-width: 900px) {

  /* iOS зумит экран при фокусе на поле со шрифтом < 16px. На телефоне все
     поля ввода панели — 16px, чтобы кабинет не «прыгал» при наборе. */
  .reply-textarea,
  .conv-search,
  input,
  textarea,
  select {
    font-size: 16px;
  }

  /* Topbar: compact, no overflow */
  .topbar {
    gap: 8px;
    padding: 0 12px;
  }

  .topbar-logo-img {
    height: 18px;
  }

  .topbar-name-group {
    min-width: 0;
    overflow: hidden;
  }

  .topbar-name {
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    max-width: 90px;
  }

  .role-pill {
    display: none;
  }

  /* Hide the top tab switcher on mobile */
  .tabs {
    display: none;
  }

  /* Main area: account for floating bottom nav capsule (~76px including bottom margin) */
  .main {
    height: calc(100vh - 60px - 76px);
    margin-bottom: 76px;
  }

  /* ── Dialogs: master-detail ── */
  #tab-dialogs {
    position: relative;
    overflow: hidden;
  }

  .conv-list-panel {
    width: 100%;
    border-right: none;
    position: absolute;
    top: 0; left: 0; right: 0; bottom: 0;
    transition: transform 0.25s ease;
  }

  /* Hide conv-list-panel when detail is open */
  body.conv-open .conv-list-panel {
    transform: translateX(-100%);
    pointer-events: none;
  }

  .conv-detail {
    position: absolute;
    top: 0; left: 0; right: 0; bottom: 0;
    transform: translateX(100%);
    transition: transform 0.25s ease;
    display: flex;
  }

  /* Show conv-detail when open */
  body.conv-open .conv-detail {
    transform: translateX(0);
  }

  /* Back button: visible on mobile */
  .conv-back-btn {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    background: none;
    border: none;
    color: var(--accent);
    font-family: "Inter", -apple-system, system-ui, sans-serif;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
    padding: 0 0 6px 0;
    line-height: 1;
  }

  .conv-back-btn:active {
    opacity: 0.7;
  }

  /* Hide bottom nav when transcript is open (no overlap with reply box) */
  body.conv-open .bottom-nav {
    display: none;
  }

  /* ── Bottom nav bar — floating frosted-glass capsule ── */
  .bottom-nav {
    display: flex;
    position: fixed;
    bottom: calc(10px + env(safe-area-inset-bottom, 0px));
    left: 12px;
    right: 12px;
    z-index: 200;
    /* Frosted glass */
    background: rgba(255, 255, 255, 0.72);
    backdrop-filter: blur(22px) saturate(180%);
    -webkit-backdrop-filter: blur(22px) saturate(180%);
    border: 1px solid rgba(255, 255, 255, 0.6);
    border-radius: 30px;
    box-shadow: 0 8px 30px rgba(40, 33, 20, 0.18);
    padding: 6px;
    /* Items row */
    align-items: stretch;
    /* Blob is positioned relative to the capsule */
    overflow: visible;
  }

  /* ── Liquid active blob ── */
  .bnav-blob {
    display: block;
    position: absolute;
    top: 6px;
    bottom: 6px;
    left: 0; /* JS applies exact translateX + width to match the active item */
    /* Width computed via JS to match one item (fallback below) */
    width: calc((100% - 12px) / 3);
    background: rgba(10, 10, 10, 0.07);
    border-radius: 24px;
    pointer-events: none;
    z-index: 0;
    /* Liquid spring transition — JS adds/removes .is-moving for stretch */
    transform: translateX(0) scaleX(1);
    transform-origin: center center;
    transition: transform 0.5s cubic-bezier(0.34, 1.4, 0.5, 1);
    will-change: transform;
  }

  /* Stretch during move — added/removed by JS */
  .bnav-blob.is-moving {
    transform: var(--blob-tx, translateX(0)) scaleX(1.18);
  }

  /* Respect reduced-motion: no spring, no stretch */
  @media (prefers-reduced-motion: reduce) {
    .bnav-blob {
      transition: transform 0.15s ease !important;
    }
    .bnav-blob.is-moving {
      transform: var(--blob-tx, translateX(0)) scaleX(1) !important;
    }
  }

  .bnav-item {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 3px;
    padding: 9px 4px;
    background: none;
    border: none;
    cursor: pointer;
    color: var(--muted);
    font-family: "Inter", -apple-system, system-ui, sans-serif;
    font-size: 11px;
    font-weight: 500;
    line-height: 1;
    transition: color 0.25s;
    -webkit-tap-highlight-color: transparent;
    position: relative;
    z-index: 1; /* above the blob */
    border-radius: 24px;
  }

  .bnav-item svg {
    width: 22px;
    height: 22px;
    flex-shrink: 0;
  }

  .bnav-item.active {
    color: var(--accent);
  }

  .bnav-item:active {
    opacity: 0.7;
  }

  /* ── Контакты badge on bottom nav ── */
  .bnav-badge {
    position: absolute;
    top: 5px;
    right: calc(50% - 18px);
    min-width: 16px;
    height: 16px;
    padding: 0 4px;
    background: var(--accent);
    color: #fff;
    border-radius: 8px;
    font-size: 10px;
    font-weight: 700;
    line-height: 16px;
    text-align: center;
    display: none;
    pointer-events: none;
    z-index: 2;
  }

  .bnav-badge.visible {
    display: block;
  }

  /* ── Contacts & Settings: single column, comfortable ── */
  .leads-container {
    padding: 20px 16px 24px;
    max-width: 100%;
  }

  .lead-card {
    flex-direction: column;
    gap: 12px;
    padding: 16px;
  }

  .lead-controls {
    flex-direction: column;
    align-items: stretch;
    gap: 10px;
  }

  .lead-assignee-select {
    width: 100%;
    min-width: 0;
  }

  .lead-btns {
    flex-direction: column;
  }

  .btn-take,
  .btn-handled {
    width: 100%;
    text-align: center;
    padding: 12px 16px;
    font-size: 14px;
  }

  .settings-container {
    padding: 20px 16px 24px;
    max-width: 100%;
  }

  .hours-row {
    flex-direction: column;
    align-items: flex-start;
    gap: 8px;
  }

  .hours-day-label {
    width: auto;
  }

  .hours-inputs {
    flex-wrap: wrap;
  }

  .hours-input {
    width: 110px;
  }

  .btn-save {
    width: 100%;
    text-align: center;
  }

  /* Content not hidden behind bottom bar */
  #tab-leads,
  #tab-settings {
    padding-bottom: 0;
  }

  /* Bubble max-width more generous on phone */
  .bubble-wrap {
    max-width: 88%;
  }

  /* Messages area padding */
  .messages-area {
    padding: 16px;
  }

  /* Reply box */
  .reply-box {
    padding: 12px 14px 14px;
    gap: 8px;
  }

  .typing-indicator {
    padding: 0 14px 6px;
  }

  .btn-canned,
  .btn-emoji {
    width: 38px;
    height: 38px;
  }

  /* Assignee row: keep controls on the left, away from the card-toggle button */
  .conv-assign-row {
    gap: 8px;
  }

  .conv-assign-select {
    max-width: 55%;
  }

  /* Canned replies settings: stack title above text on narrow screens */
  .canned-settings-row {
    flex-direction: column;
  }

  .canned-settings-title {
    width: 100%;
  }
}

/* ── Client card (right column ≥900px, drawer below) ─────── */
.client-card {
  display: none;
  width: 300px;
  flex-shrink: 0;
  overflow-y: auto;
  border-left: 1px solid var(--border);
  background: var(--surface);
  padding: 18px;
  scrollbar-width: thin;
  scrollbar-color: var(--border) transparent;
}

.client-card.visible {
  display: block;
}

.card-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 18px;
}

.card-head-title {
  font-family: "Unbounded", "Inter", sans-serif;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--muted);
}

/* Close button lives in the drawer only (shown in the media query) */
.card-close {
  display: none;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  border: 1px solid var(--border);
  border-radius: 999px;
  background: var(--surface);
  color: var(--muted);
  font-size: 12px;
  cursor: pointer;
  flex-shrink: 0;
}

.card-close:hover {
  color: var(--text);
  border-color: var(--muted);
}

.card-sec {
  margin-bottom: 22px;
}

.card-sec:last-child {
  margin-bottom: 8px;
}

.card-sec-title {
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--muted-soft);
  margin-bottom: 8px;
}

.card-who-name {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 15px;
  font-weight: 600;
  color: var(--text);
  margin-bottom: 6px;
  word-break: break-word;
}

.dot {
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  flex-shrink: 0;
}

.dot.on { background: var(--ok-fg); }
.dot.off { background: var(--border); }

/* Green presence dot in the conversation list */
.conv-online-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--ok-fg);
  flex-shrink: 0;
  display: none;
}

.conv-online-dot.visible {
  display: block;
}

.conv-item-assignee {
  align-self: flex-start;
  font-size: 11px;
  color: var(--muted);
  background: var(--border-soft);
  border-radius: 999px;
  padding: 1px 8px;
  margin-top: 2px;
  max-width: 100%;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

/* Другой оператор уже в диалоге — предупреждение, чтобы не отвечать вдвоём */
.conv-item-viewing {
  align-self: flex-start;
  font-size: 11px;
  color: #b26a00;
  background: rgba(224, 168, 0, .12);
  border-radius: 999px;
  padding: 1px 8px;
  margin-top: 2px;
  max-width: 100%;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.conv-viewers {
  font-size: 12px;
  color: #b26a00;
  margin-top: 2px;
}

.card-line {
  font-size: 13px;
  color: var(--text);
  margin-bottom: 4px;
  word-break: break-word;
}

.card-line.muted {
  color: var(--muted);
}

.card-empty {
  font-size: 13px;
  color: var(--muted-soft);
}

.card-link {
  display: inline-block;
  font-size: 13px;
  color: var(--accent);
  text-decoration: none;
  word-break: break-word;
  line-height: 1.45;
}

.card-link:hover {
  text-decoration: underline;
}

.card-trail {
  max-height: 220px;
  overflow-y: auto;
  scrollbar-width: thin;
  scrollbar-color: var(--border) transparent;
}

.card-trail-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 8px 0;
  border-bottom: 1px solid var(--border-soft);
  font-size: 13px;
}

.card-trail-item:last-child {
  border-bottom: none;
}

.card-trail-time {
  font-family: "JetBrains Mono", monospace;
  font-size: 11px;
  color: var(--muted-soft);
  flex-shrink: 0;
  align-self: flex-start;
  margin-top: 2px;
}

.card-trail-thumb {
  width: 40px;
  height: 40px;
  border-radius: 8px;
  object-fit: cover;
  flex-shrink: 0;
  background: var(--border-soft);
}

.card-trail-info {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.card-trail-brand {
  font-size: 10px;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--brand-gold);
}

.card-trail-name {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: var(--text);
  text-decoration: none;
}

.card-trail-name-link:hover {
  text-decoration: underline;
  color: var(--accent);
}

.card-trail-price {
  font-size: 12px;
  color: var(--muted-soft);
  flex-shrink: 0;
}

.card-merged-btn {
  margin-top: 6px;
  padding: 7px 14px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: transparent;
  font: inherit;
  font-size: 12px;
  font-weight: 600;
  color: var(--text);
  cursor: pointer;
  transition: border-color 0.15s ease;
}

.card-merged-btn:hover {
  border-color: var(--text);
}

.card-merged {
  max-height: 260px;
  overflow-y: auto;
  margin-top: 10px;
  padding: 8px 10px;
  border: 1px solid var(--border-soft);
  border-radius: 8px;
  background: var(--bg);
  scrollbar-width: thin;
  scrollbar-color: var(--border) transparent;
}

.card-merged-item {
  padding: 6px 0;
  border-bottom: 1px solid var(--border-soft);
}

.card-merged-item:last-child {
  border-bottom: none;
}

.card-merged-meta {
  display: flex;
  align-items: baseline;
  gap: 8px;
  margin-bottom: 2px;
}

.card-merged-sender {
  font-size: 12px;
  font-weight: 600;
  color: var(--text);
}

.card-merged-dev {
  font-family: "JetBrains Mono", monospace;
  font-size: 10px;
  color: var(--muted-soft);
  margin-left: auto;
}

.card-merged-text {
  font-size: 12px;
  color: var(--muted);
  word-break: break-word;
}

.card-note {
  position: relative;
  padding: 8px 30px 8px 10px;
  background: var(--bg);
  border: 1px solid var(--border-soft);
  border-radius: 8px;
  margin-bottom: 8px;
}

.card-note-text {
  font-size: 13px;
  color: var(--text);
  white-space: pre-wrap;
  word-break: break-word;
}

.card-note-meta {
  font-size: 11px;
  color: var(--muted-soft);
  margin-top: 4px;
}

.card-note-del {
  position: absolute;
  top: 6px;
  right: 6px;
  background: none;
  border: none;
  color: var(--muted-soft);
  font-size: 12px;
  line-height: 1;
  padding: 3px 5px;
  cursor: pointer;
  border-radius: 6px;
}

.card-note-del:hover {
  color: var(--danger-fg);
  background: var(--danger-bg);
}

.card-note-input {
  width: 100%;
  margin-top: 4px;
  padding: 8px 10px;
  font-family: "Inter", -apple-system, system-ui, sans-serif;
  font-size: 13px;
  color: var(--text);
  background: var(--bg);
  border: 1px solid var(--border);
  border-radius: 8px;
  resize: vertical;
  min-height: 52px;
  outline: none;
  transition: border-color 0.2s, box-shadow 0.2s;
}

.card-note-input:focus {
  border-color: var(--accent);
  background: var(--surface);
  box-shadow: 0 0 0 3px var(--accent-bg);
}

.card-note-add {
  margin-top: 8px;
  padding: 8px 16px;
  font-family: "Inter", -apple-system, system-ui, sans-serif;
  font-size: 13px;
  font-weight: 600;
  color: var(--surface);
  background: var(--text);
  border: none;
  border-radius: 8px;
  cursor: pointer;
  transition: background 0.2s;
}

.card-note-add:hover {
  background: #222;
}

.card-note-add:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

/* Toggle button in the conversation header: hidden on wide screens */
.conv-detail-header {
  position: relative;
}

.card-toggle {
  display: none;
  position: absolute;
  top: 50%;
  right: 20px;
  transform: translateY(-50%);
  width: 34px;
  height: 34px;
  align-items: center;
  justify-content: center;
  border: 1px solid var(--border);
  border-radius: 999px;
  background: var(--surface);
  color: var(--muted);
  cursor: pointer;
  transition: color 0.15s, border-color 0.15s;
}

.card-toggle:hover {
  color: var(--accent);
  border-color: var(--accent);
}

/* Drawer mode: below 900px the card slides in from the right.
   z-index 150 — выше контента, но ниже нижнего таб-бара (200),
   а сам drawer начинается под топбаром, ничего не перекрывая. */
@media (max-width: 900px) {
  .card-toggle {
    display: inline-flex;
  }

  .conv-detail-header {
    padding-right: 70px;
  }

  .client-card {
    position: fixed;
    top: 60px;
    bottom: 0;
    right: -100%;
    width: min(340px, 92vw);
    z-index: 150;
    border-left: 1px solid var(--border);
    box-shadow: -8px 0 24px rgba(0, 0, 0, 0.12);
    transition: right 0.25s ease;
    padding-bottom: calc(18px + env(safe-area-inset-bottom, 0px));
  }

  .client-card.open {
    right: 0;
  }

  .card-close {
    display: inline-flex;
  }
}